FAQ
Q. What is your photographic style?
A. I offer a blend of photojournalistic coverage with relaxed, traditional portraiture. I like to describe my style as freestyle wedding coverage, as we try to capture in photos your entire event in an unobtrusive way but will offer guidance if we see a shot that could be improved. We are happy to take requests and photograph the bridal party and family group poses throughout the day. We do recommend that you select a package with 2 photographers or pay for the second shooter with your package, if you want things like table shots or forsee a lot of requests from family members for photos throughout the day. We will do everything we can to accomodate your requests, but our main concern is covering the bride and groom.
Q. How many photos do you take?
A. There is no limit on number of photos taken, we are there to record your event and all of the celebrations that take place throughout the day.
Q. Do you require a retainer and a contract?
A. YES. We do require a retainer to reserve the date of your wedding. Most weddings are typically booked well in advance of their date – often years in advance. Our retainer is goes toward your coverage and guarantees that your date is reserved for you and you alone. We cannot guarantee a date is reserved without both the retainer fee and signed contract. We will generally ask for 1/3 of the total fee for the non-refundable retainer , 1/3 due half way through the wedding planning process and 1/3 due two weeks prior to the wedding.
Q. Do you offer on-line viewing and ordering of my wedding photographs?
A. YES! We offer online viewing of your wedding pictures – typically 2-4 weeks after your wedding date. Family and friends can view all the photos taken and order their favorites on-line.
Q. How quickly will I receive my prints?
A. After your online gallery is up, we order your proof book with select photos, up to the number of images included in your package. Proof books are completed and sent out approximately a week after we order them from the printer. If your package includes an album, they are normally completed within two to three weeks upon placement of your order.
*If you are just receiving “the basics” package, your DVD containing your wedding photos will be mailed out approximately 3-4 weeks after your wedding date.
Q. How quickly will I receive my album?
A. If your package includes an album, there are different time frames that you can expect. If you order a “storybook album”, it is designed by the studio after the proof book has been delivered. Design time can vary by the number of images that were taken as well as with the time of year and our volume. We take a lot of care in designing the best album that describes your day in pictures and do not rush the creative process. Typically, a storybook album will be sent out approximately 2-3 months after your wedding date.
Q. Do you provide black and white photography as well as sepia?
A. Yes. Since we shoot digital, we are able to convert all images to Black and white or Sepia format. We normally convert those images that we think would look best to black and white when we go through the images for delivery to you. If you have an image that you would like delivered in B&W, let us know when ordering the reprint and we will do the conversion at that time.
Q. Can I keep the negatives?
A. Yes. We provide a disc or discs, depending on the number of images delivered, with the high resolution JPEGs of your wedding day. These are high resolution images suitable for printing. We also provide a written letter giving you the right to reproduce your photos for personal use.
One strong recommendation that we make to every client is that you make backups of your CD or DVD’s. By their very nature, we cannot guarantee data integrity over the long term and it is best to make regular backups of your files. Unfortunately CD’s, DVD’s and hard drives do fail and the only way to guarantee that you have your files around for a lifetime is to make multiple backups of those discs on an annual basis.
Q. There are certain “must have” groups shots that I want. Can I provide you a shot list to you?
A. While we understand that you will have many people at your wedding that you only have the opportunity to see once in a while, we do not accept shot lists. What we recommend to all of our couples is that they select a friend or family member as a “guide” for the day and provide a list of shots that they want to be taken. It is the guide’s job to get these groups together and bring them to the photographer so that we can capture those images.
By their very nature wedding days can be very chaotic so it is impossible for us to guarantee that a shot list can be covered. In reality, there will be scores of people there that we do not know so there is no way for us to realistically accept a shot list and round up groups of people who we have never met before.
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We hope this FAQ answered most of your questions. If you have any more you would like to ask us, send us an email via our contact form, and we will address them as soon as possible. Thanks!
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